At ABC Rental Company, accessible at https://abcrentalcompany.com, we are committed to protecting the privacy and security of our customers’ personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information, including how we handle SMS consent and communications as required for compliance with the A2P 10DLC messaging program.

By using our website, completing our forms (including https://rentalapplication.abcrentalcompany.com/step-1-create-lead-page), or opting in to receive SMS communications, you agree to the terms described in this Privacy Policy.

1. Information We Collect

When you interact with our website, forms, or SMS program, we may collect:

  • Personal Information: Name, phone number, email address, mailing address, and any other details you provide voluntarily.
  • Device Information: IP address, browser type, operating system, and related technical data.
  • Usage Information: Pages you visit, actions you take on our website, and timestamps.
  • SMS Consent Information: Records of your opt-in, including the date, time, and method by which you gave consent to receive SMS messages.

2. How We Obtain Consent for SMS Messaging

We obtain explicit consent for SMS messaging as follows:

  • When you complete our lead or application forms (such as at https://rentalapplication.abcrentalcompany.com/step-1-create-lead-page) and leave the SMS consent checkbox selected.
  • The checkbox clearly states that by opting in, you agree to receive appointment confirmations, reminders, follow-up notifications, and other relevant updates via SMS from ABC Rental Company.
  • You may unsubscribe at any time by replying STOP to any of our SMS messages.

Your participation in the SMS program is entirely voluntary, and standard message and data rates may apply.

3. How We Use Your Information

We use the collected information to:

  • Provide and manage services, including rental applications and reservations.
  • Send appointment confirmations, reminders, and follow-up notifications via SMS (to opted-in contacts only).
  • Respond to your inquiries and provide customer support.
  • Improve our website, products, and services.
  • Comply with legal obligations and prevent fraud.

4. Sharing and Disclosure of Information

We do not sell or lease your personal information to third parties.
We may share it only with:

  • Trusted service providers who assist us in delivering communications (such as SMS messaging platforms and carriers) and are contractually bound to protect your information.
  • Legal authorities, if required by law or in good faith to protect our rights, users’ safety, or comply with regulations.

5. SMS Messaging and Opt-Out Instructions

By opting in, you agree to receive SMS messages related to appointment confirmations, reminders, follow-ups, and other relevant notifications from ABC Rental Company.

  • You can opt out at any time by replying STOP to any SMS message.
  • After you opt out, you will no longer receive SMS communications, but we may still contact you by email or phone for essential business purposes.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your information against loss, misuse, unauthorized access, or disclosure.
However, no data transmission or storage method can be guaranteed 100% secure.

7. Data Retention

We retain personal and SMS consent records only as long as necessary for business, legal, and compliance purposes, and in accordance with applicable regulations.

8. Children’s Privacy

Our services and SMS communications are not directed toward children under the age of 13.
We do not knowingly collect information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review it periodically.

10. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ABC Rental Company
Phone: (718) 234-7007
Email: info@abcrentalcompany.com
Address: 6202 New Utrecht Ave. Brooklyn, NY 11219